The Twelve We Answer Most Often On The Phone

No, and the assumption that you do costs a lot of people a lot of unnecessary strokes. A higher-handicap golfer usually has more to gain, because off-centre contact is where equipment geometry matters most and that is exactly the contact pattern a developing player produces.

What does matter is being able to make a repeatable enough motion that the strike census means something. If you are in the first six months of learning the game, wait. After that, come in.

Then that is what the card says and you pay the session fee. It happens in roughly one session out of six, most often when a golfer has arrived with equipment that is genuinely close to right and needs a lie adjustment rather than a purchase.

We charge for the measurement, not for the outcome. Pricing it any other way would make the recommendation impossible to trust.

A single club is usually ready the following day, because the epoxy needs a few hours to cure and we do not rush that. A full iron set is typically five to seven days depending on whether the heads are in stock or have to be ordered.

Everything is built here, so the timeline is ours to control rather than a manufacturer's. We give a date at the end of the session and we call if it moves.

Yes. Plenty of golfers arrive with a shaft they bought secondhand or a head from a previous set, and building with supplied components is ordinary bench work charged at the labour rates on the pricing page.

The one thing we will not do is install a component we can see is damaged or counterfeit. Both turn up more often than you would think, particularly with premium wood shafts bought online.

For drivers, irons, and putters, yes. Ball speed, launch, and strike location are measured accurately indoors and none of them depend on turf.

For wedges and, to a lesser extent, fairway woods, no. Sole behaviour cannot be read off a mat. From April through October those sessions include time on real grass at a course ten minutes east of here. Winter fittings note the limitation on the card and get a spring review at no charge.

Fourteen swings with impact tape refreshed every three, recording where on the face each strike landed and what ball speed it produced. It is not a warm-up and it is not a search for a good swing.

What we take from it is the spread between your best and worst strike. That gap is what equipment can actually shrink, and it predicts scoring far better than a peak number does.

Because it is the difference between speed you generate and speed the ball actually receives. Two golfers with identical clubhead speed can be twenty yards apart in average carry purely because one of them is finding the middle of the face more often.

Retention is influenced by strike location, face geometry, and how well the shaft delivers the head. All three are bench-adjustable, which is why the whole studio is organised around it.

No. The session fee covers the measurement and the card. If you want to take the card elsewhere and have the build done somewhere else, that is entirely your right and the card is written clearly enough for any competent builder to work from.

Most golfers do build here, but that is a consequence of the recommendation rather than a condition of it.

Loft and lie drift with ordinary use, particularly on softer forged heads and particularly in the scoring clubs. A season of regular play can move a wedge by a degree without anybody noticing.

We suggest a spec audit every second season for most golfers and every season for anyone playing more than sixty rounds. It takes an hour and costs $85.

Yes, on any bench, at half the published fee. Junior fitting is mostly a length and weight problem rather than a profile problem, and it needs revisiting frequently as a player grows.

We keep junior cards on file the same way as any other and will rebuild an existing set to new lengths rather than pushing a replacement, which is usually the cheaper answer by a wide margin.

Yes, and the second person is 25 percent off if it is the same day. Sessions run back to back on the two benches rather than simultaneously in the same bay, so you will each get the full protocol rather than half of one.

It makes for a long visit. Bring something to read for the hour you are not on a bench, or watch the build work, which most people do.

It carries the bench card number for that build. When you come back in two years wanting a matching wedge, that number pulls the file and the new club gets built to the same frequency, weight, and length logic as the rest of the set.

It is a filing system, not a decoration, though Desmond does stamp them by hand and is quietly proud of them.